Ampro Engineering
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Ampro Engineering
Home
FAQ
Where to Buy
Contact
About Ampro
Gallery
In Media
More
  • Home
  • FAQ
  • Where to Buy
  • Contact
  • About Ampro
  • Gallery
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  • FAQ
  • Where to Buy
  • Contact
  • About Ampro
  • Gallery
  • In Media

Frequently Asked Questions

Please reach us at amproengineering@gmail.com if you cannot find an answer to your question.

Due to the loss of the Shapeways in June (they are back under new ownership but there are no store fronts), we are setting up two new shops. Thangs.com (they use Shapeways for all printing services) for SLS Nylon, MJF and Polyjet parts and soon another will be a network of world wide shops with a variety of print options best suited to your location and budget. Thangs is up now and items are being added! We will post on Instagram, Facebook and YouTube when  with any updates. Thank you for your patience. Links are under the "where to buy" tab. 


 We sell STL Files on our YouMagine page here:  https://youmagine.com/ampro-engineering We are uploading all the time and if there is something you do not see there, please email us at AMProEngineering@gmail.com and have "STL Part Request" as the Subject 


We do offer custom designs but time is usually a problem so this creates high costs. 


Though there are types of printers out there that can print in very durable materials, the nylon used at Shapeways is about as strong as molded nylon. Nylon does not have the flexibility that ABS would have (the front suspension on a Hornet is abs) so we recommend a hot stock motor at the most (the CW01 chassis should keep its silver can). 


When it comes to using an RC car, we will inevitably break parts. We do sell parts individually so you will not need to buy a whole set. Thangs.com has options under each set that allow individual part purchase. If you do not see this option or there is an issue, please email "AMProEngineering@gmail.com" with "Thangs Parts - (the problem)" in the subject line. Failure to do so will increase the time it takes to get back to you. 


Due to limited time, we do not have the ability to add the hardware needed, package, and ship these sets. All complex designs have a build video, a complete bill of materials, and links to the printed parts in the description. This BOM will facilitate getting the parts you need for the project and allow you to make it your own. 


Every single assembly and most parts we have engineered have in-depth installation videos on our Youtube channel. https://www.youtube.com/AMPROEngineering


In early July, the site we have been hosting our store on for a decade closed with zero warning. They did not fulfil customer orders, they did not pay shop owners and worst of all, did not send money of outstanding orders back to customers. If you have an order they did not fill, please contact the financial body that you used to pay and request a refund. This has been an embarrassing and disgusting way to treat the people that helped build Shapeways and wish there was something we could do as this behavior is not how we treat our customers. 


Due to the multiple platforms we are on, the only way we can maintain organization for these requests is via email. Please email "AMProEngineering@gmail.com" with "Part Request - (item wanted description) - (STL or Pre-Printed)" in the subject line. Failure to do so will not properly route the request and it could be lost in the other emails. Please to not request parts/stl's on any other platform. Email only. 



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